Privacy Policy

This Privacy Policy explains how City Line Bar and Grill ("we," "us," or "our") collects, uses, and shares information from users of our website located at citylinebar.com and participants in our SMS/MMS Text Message Program.

I. Collection of Personal Information

We collect personal information when you interact with us, including:

A. Information You Provide Directly:

  • Contact Information: Name, email address, phone number, and mailing address (e.g., when you make a reservation, sign up for an email list, or join our text program).

  • SMS/MMS Data (Specific to Text Program):

    • Mobile Phone Number

    • Opt-in Status (time, date, and method of consent)

    • Messaging Usage Data (message content, delivery status, and timestamps)

  • Other Data: Information you provide when contacting customer support or participating in a survey or contest.

B. Information Collected Automatically:

  • Usage Data: Details of your visits to our website, including traffic data, location data, logs, and resources accessed.

  • Device Information: IP address, operating system, and browser type.

II. How Personal Information is Used

We use your personal information for the following purposes:

  • Service Delivery: To manage your reservations, process orders, and provide you with services and information you request.

  • Marketing and Promotions: To send you newsletters, special offers, event invitations, and personalized marketing (including text messages, where you have consented).

  • Text Message Program: Specifically, we use your SMS/MMS Data solely to send you the messages you consented to receive, to manage opt-out requests, and to measure the performance of the Program.

  • Support: To respond to your customer service requests, inquiries, and comments.

  • Improvement: To improve the design and content of our website and services based on user activity.

  • Compliance: To enforce our Terms and Conditions, comply with legal obligations, and protect our rights and the rights of our users.

III. Sharing of Personal Information

We may share your personal information with the following parties:

  • Service Providers: We may share data with third-party vendors and partners (such as email service providers, website hosting providers, or SMS messaging platforms) who perform services on our behalf. These service providers are contractually required to keep your personal information confidential and use it only to provide services to us.

  • Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to protect the rights, property, or safety of City Line Bar and Grill, our customers, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

IV. Policy on Sharing SMS Consent Data (Carrier Mandate)

City Line Bar and Grill will NOT sell, rent, or share your SMS opt-in data, consent status, or mobile phone number with any third parties or affiliates for marketing or promotional purposes.

This crucial restriction is in place to comply with all wireless carrier policies and industry best practices. We may only share this data with the platform providers, phone companies, and other vendors who assist us directly in the delivery of our text messages and who are bound by strict confidentiality agreements.

V. Your Choices and Rights

  • SMS Opt-Out: You can opt out of the text message program at any time by texting STOP to the number you received the messages from.

  • Email Opt-Out: You may unsubscribe from our email marketing communications by clicking the "unsubscribe" link at the bottom of any email.

  • Access/Deletion: You may have the right to request access to or deletion of the personal information we hold about you by contacting us at the email below.

VI. Contact Information

If you have questions about this Privacy Policy or our Terms and Conditions, please contact us:

City Line Bar and Grill Website: citylinebar.com Email: info@citylinebar.com